Frequently Asked Questions | Reuters Connect

Frequently Asked Questions

Frequently Asked Questions

Answers to frequently asked questions about Reuters Connect can be found on this page. If you cannot find the answer to your query, please contact us.

Reuters Connect Platform

What is Reuters Connect?
Reuters Connect is a single source for all your third-party content needs – breaking news & archive. It contains a vast array of text articles, videos, pictures and infographics produced by Reuters and some of the world’s leading news organizations.

How do I access Reuters Connect?
Sign up here for preview access.
Login here if you already have a Reuters Connect account.

Who can access Reuters Connect?
Reuters Connect is a B2B service for companies who need to access and utilize news coverage. If you require consumer news, please visit Reuters.com

How does Reuters Connect save my company money?
Reuters Connect uses a flexible points system. This allows you to use points only on what you download. It gives you access to all visual content from Reuters and our partners, without having to pay for multiple subscriptions or multiple feeds, from multiple suppliers. Additionally, Reuters Points come in quarterly allocations, providing you with a better return on your third-party content spend.If you’re not quite ready to commit to a subscription, Reuters Connect also has a flexible alternative for smaller, niche or commercial media organizations.

How does Reuters Connect save time and improve editorial efficiency?
It does this in three ways:
1. All Reuters content is now in one, easy-to-use platform. This includes text, video, pictures and graphics for breaking stories happening right now, as well as stories dating back to 1896.
2. One search will return assets from multiple content providers.
3. Our story-centric view allows you to see how and when a story originated, showing you the very latest content to the very first mention.

Content & Coverage

What content can I use?
Use your Reuters Points on all visual assets on the platform – graphics, video and pictures from Reuters and our specialist partners.
To access text articles and alerts, you will need a separate subscription.

Who are the content partners?
Click here to see a full list of partners.

What kind of stories are on Reuters Connect?
Reuters Connect offers unrivaled coverage that includes breaking news and archive content, as well as sports, business, entertainment and much more. Click here for further information.

Reuters Points
What are Reuters Points?

Reuters Points allow you to license all visual assets on the Reuters Connect platform. Only clients with a subscription will be allocated quarterly points.

How do I get Points?

Click here to register and speak to a sales representative.

What can I use/spend my points on?

Points can be used on assets on the Reuters Connect platform. Assets include graphics, pictures and live video from Reuters and some of the world’s leading media organizations. Points purchased on a pay as you go basis can be used on all assets, excluding live video and text. Some partner content is only available to premium subscribers and text articles require an additional subscription. For further information click here to speak to a sales representative.

How much do Points cost?

Click here to speak to a sales representative who can provide you with a quote.

Can I see how many points I have?

Yes, you can see your points in the header on every page of the Reuters Connect platform once you’ve logged in.

Will I be cut off if I use all my points?

We will not cut off your access – if you exceeded your quarterly limit, you can continue to download content but will be notified by email. You will be charged at the same rate per point for any points used over your limit, but may benefit by moving onto a larger points package.

What happens if I don’t use all my points in a month?

Your points will roll over to the following month but will be reset each quarter.

Media Partners

Can I become a partner?
We carefully select our partners to ensure the content we deliver to our customers is compelling and complements the overall service. If you would like to become a partner email newsagency@tr.com

Preview Access
This offer is subject to the following Terms and Conditions: 

1. This offer (“Reuters Connect Preview Access”) entitles you to free access to Reuters Connect for 14 days.
2. During the 100 days you will be permissioned to view all available visual assets (pictures, video and graphics) from Reuters and selected media partners.
3. This offer does not include free access to Reuters Online Reports or Text Feeds.
4. This offer does not allow you to download, copy or use any of the content on the Reuters Connect platform.
5. At the end of the 100 days, your account will be deactivated and you will no longer have free access to Reuters Connect unless your account is upgraded to a paid subscription.
6. At the end of the 14 days, you are under no obligation to subscribe to Reuters Connect or any other product or service from Reuters.
7. This offer is applicable to new customers only. If you have previously redeemed a trial offer or subscribed to a Reuters product or service then you may not be eligible for free access to Reuters Connect.
8. Reuters reserves the right to:
a) Refuse access to Reuters Connect at any time and to any person or organization at its own discretion.
b) Terminate this offer at any time and for any reason.
9. By registering your details, you consent to Reuters using this information in accordance with its Privacy statement.

Sign up for preview access to Reuters Connect

Experience our award-winning platform and explore all the content you’ll ever need from Reuters and other leading media organizations.

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Built to streamline your editorial team’s workflow, Reuters Connect empowers you to discover content around any topic – delivered with full archived history – through its robust search.

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By combining Reuters resources with those of other leading media organizations worldwide, Reuters Connect gives you the power and agility to harness the world’s content.

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By combining Reuters resources with those of other leading media organizations worldwide, Reuters Connect gives you the power and agility to harness the world’s content.